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That strategy helped me avoid the whole Win Vista debacle.thankfully! But, even though I am currently running my Win 7 64 bit OS and have found it suitable for most purposes, there are several older software programs that I still use and that I can not run on Win 7 so I keep an older computer with Win XP Pro on it just for those. FTM2014 - Trouble Shooting Installation Issues From reading the various messaging websites, where Family Tree Maker users post the problem they are having, I thought that I would put this blog post together referring to the Family Tree Maker Knowledge Base Website. There is plenty of help, in the Help Menu of the program that is specific to where you are in the program In the Help Menu, there is a link to the Family Tree Maker Tech Support website.
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I'll bet there is someone there who can answer your questionĪs far as upgrading your computer more often than every 15 years that was suggested by another poster, I know that some of us are perfectly happy with our older computers (unless they crash of course.which can also happen with brand new computers.just ask my husband!) so we are less likely to upgrade as often as the rest of the herd. A Blog is not a very helpful place to troubleshoot a problem with Family Tree Maker. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue. If you go to the website and click on the Collaborate tab and then scroll down to the Genealogy Software folder and click on that, you can post your question in the Family Tree Maker thread. As the issue still persist, I suggest you to try installing Family Tree Marker 2014 in the Clean Boot state and check if it helps.